Cookies and Login Help
Check your browser and get help staying signed in.
Staying Logged In
The basic Scrabble Solver works without optional advertising cookies. Subscriber access is different: an essential first-party cookie is absolutely necessary for you to log in and remain logged in.
Test this browser
The test writes, reads and removes two tiny first-party test cookies, one local-storage item and one session-storage item. It also asks our registration service whether this browser has a valid subscriber login. It does not read or display the protected login cookie, inspect your browsing history, test advertising cookies or reveal any account details.
If you were redirected here, your browser may be preventing Scrabble Solver from using site storage. Select Check Cookies and Storage below, then review the results. Failed checks will appear in red.
Running checks...
Please wait while this browser is tested.
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First-party cookies Waiting to test...Pending
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Local storage Waiting to test...Pending
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Session storage Waiting to test...Pending
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Subscriber login status Waiting for the registration service...Pending
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Browser cookie setting Waiting to read the browser's general setting...Pending
This is a practical browser and login check, not a test of subscription payment or expiry. It confirms whether first-party storage works now and whether the registration service currently recognizes this browser as logged in.
What can block or remove cookies?
A browser may report that cookies are enabled while still blocking them for one particular site. Settings can also allow a cookie initially and then delete it when the browser closes. If subscriber login is failing, please check all of the following rather than relying only on the browser's main cookie switch:
- Browser privacy settings can block all cookies, block site data for Scrabble Solver, or contain a site-specific exception left over from an earlier choice.
- Browser extensions and add-ons can override ordinary browser settings. Privacy extensions, script blockers, cookie managers and automatic cleaning tools are common causes.
- Ad blockers and content blockers sometimes block more than ads. Depending on their filters and settings, they can also interfere with first-party cookies, local storage, scripts or the request used to confirm a subscription.
- Antivirus, firewall and internet-security software may include web protection, anti-tracking, cookie cleaning or browser extensions of its own. These controls can continue to block or clear cookies even after the browser itself has been configured correctly.
- Private or incognito browsing may use stricter storage rules and normally removes cookies when the private session ends.
- Automatic cleanup settings can erase cookies or site data whenever the browser closes, after a fixed period, or when a cleaning program runs.
- Managed devices supplied by an employer, school or another organization may enforce a cookie policy that you cannot change yourself.
If the test fails
- Allow cookies and site data for scrabble-solver.com in your browser settings, then reload this page and run the test again.
- Check every extension, add-on, ad blocker, content blocker and privacy tool. Temporarily pause it for this site as a diagnostic test, or add Scrabble Solver to its allowlist. You should not need to disable your protection everywhere.
- Check antivirus or internet-security software separately. Its browser or web-protection component may be responsible even when every browser extension appears to be off.
- Try a normal window in another browser, or a clean browser profile with no added extensions. If that works, the original browser or one of its add-ons is blocking or clearing the storage.
- If cookies pass but login still fails, clear the existing site data for Scrabble Solver, reload the site, and log in again. Clearing site data will sign you out and remove saved site preferences, so use this as a later step rather than the first one.
Cookies and local storage are different
A cookie is a small piece of site data that can be sent with a web request. Scrabble Solver's essential login cookie allows the site and its registration service to recognize a logged-in subscriber. It is protected with the HttpOnly setting, which means page scripts cannot read it even when it is working correctly. Local storage and session storage stay in the browser and hold site state such as solver settings and temporary page state. They are not cookies, but blocking either can still stop parts of the site from working reliably.
The contact form also uses an essential first-party cookie named ss_ANTIFORGERY. It works with a protected value in the form to help prevent another website from submitting a message in your name. It is a security cookie rather than an advertising or analytics cookie.
Official browser instructions
Cookie setting names and menu locations change over time. These instructions are maintained by the browser makers:
- Google Chrome cookie help
- Apple Safari cookie help for iPhone and iPad
- Apple Safari cookie help for Mac
- Mozilla Firefox cookie troubleshooting
- Microsoft Edge cookie and site-data help